Ƀellsouth-Customer Support Number ☕ 18O5.3O1.78OO ☕ Phone Number
Ƀellsouth-Customer Support Number ☕ 18O5.3O1.78OO ☕ Phone Number
BellSouth is letting people who won't care who provides the service in three years know that they are going to refuse to serve someone who actually wants them. Or, even clearer, BellSouth is telling consumers to shove it, we don't have to help you.
I am interested in this for several reasons. First, my husband has worked in the telecommunications business for years before forming his own low voltage wiring company, Redd Infinity. So, although we are no longer in that field, we still maintain interest. Even better, however, I am a defunct BellSouth customer who, after sitting on hold with them for three hours, called Comcast on my cell phone and switched my Internet to the cable company, rather than dealing with BellSouth's shoddy customer service (this came after several problems over the course of a year).
Most interesting of all, however, is my perspective as a small business owner. I concede that there are some customers we just don't want. Chief among those are the price surfers - those who are most concerned with price (research notes that less than 10% of customers list this as most important - the rest search for quality and service). Basically, you can never make someone who cares only about the bottom line happy, and if you have tried several times - and I highly encourage you try to win them over with your superior service and products - then you may as well give up. As soon as someone underbids or undercuts you, they will be gone.
But BellSouth isn't waiting to be undercut. Instead, they are taking potential customers who have no role in the decision-making process and saying, "Sorry, folks, we won't be offering you service." I have to tell you, if I move into a new neighborhood and the folks one block over have service, but BellSouth tells me they will not now or ever offer service because the builder didn't use them - not only will I smile and say, "Great, thanks for keeping my wallet out of your grubby paws," I will go on to tell everyone I know that BellSouth is exacting its revenge on the consumer. I will be persuasive. And so much the worse if I have been a long-time customer in good standing.
I understand that BellSouth is here to make a profit. We all are. But by pointing randomly at people and saying, "Sorry, we will never serve you, due to decisions you didn't even make (other than choosing to buy a house in the 'wrong' neighborhood," well, they make me wonder what their plans for the future are. If I were a builder, I'd start building to spite them.
In the meantime, all that worry I had about monopolies with the merger of BellSouth & AT&T, well, I guess they are unfound. Never mind that these small companies will have to take the leavings of whatever business they can scrounge up. Now is the time for small telecommunication companies to run to the builders with the article or letter in one hand and a plan in the other. "Let's kick BellSouth where it hurts," I'd say. As a telecommunications business owner, I'd be glad to know that BellSouth can't swoop in and steal away all of my customers like they've done thus far. And as a builder, I'd flaunt the fact that BellSouth refuses to do business with my neighborhoods. Maybe put up a huge sign: "BellSouth doesn't want us, and we don't want them!"
Formed after the American Telephone and Telegraph Company (AT&T) was forced to break up its regional companies, Bellsouth is based in Atlanta. Strangely enough, it is also the only one of those companies left that uses an actual bell symbol in its company logo. Bellsouth is a combination of Southern Bell and South Central Bell and provides services to 9 southern states in the eastern United States
In the 1990’s, when mergers were the name of the game, this company took a pass. Still serving the same states they did when they were first peeled out from under the AT& T umbrella, they have gone from the largest of the bells to one of the smallest. In 2004, in fact, their revenue was only about $28 billion.
In order to provide many of the services this company does to its customers, they operate a number of other smaller companies. For instance Bellsouth Telecommunications provides local phone, while Bellsouth.net is a provider of internet service. Long distance comes to the region via Bellsouth Long Distance and Bellsouth international provides international operations. Cell phone services are provided by Cingular Wireless, which also provides other wireless services to customers. Bellsouth also operates a number of other companies to bring all of their advertised services to the customers. It is important to note, though, that all of this is held under the corporate name of The BellSouth Corporation.
BellSouth does not own all of the companies alone. For instance, Cingular Wireless is jointly owned by this company and AT&T. In addition, the same two companies together co-own yellowpages.com, which used to be RealPages.com and SmartPages.com. These partnerships and individual company ownership allows this company to be the important company that it is today.
BellSouth was founded in 1984. They are a publicly traded company chaired by F. Duane Akcerman, who also operates as the company’s Chief Operating Officer (CEO). As of recent years, This company has begun to concentrate on the areas of wireless and broadband service. The joint, 40% venture with AT&T to put together Cingular provides a big part of the revenue of the company. The company’s strategy keys on the increase of broadband use among the general public. Their main competition comes from companies such as Spring, MCI, Qwest, and Vorizen wireless.
All of the move toward wireless is a move to save the future of the bell south company
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